Question 1

What is Pulse Resolve?

Accepted Answer

A sovereign automation platform that fixes cloud infrastructure issues at fixed prices. 79 automated playbooks handle everything from SSL certificates to database optimization, executing inside sealed micro-SCIF chambers with zero data retention.

Question 2

How much does it cost?

Accepted Answer

Quick Fixes are $50-$250 per fix (fixed price, no hourly billing). Resolve Setup is $500 one-time for complete infrastructure. Autopilot is $249/month for 24/7 monitoring and automated maintenance. All prices in CAD.

Question 3

How fast is resolution?

Accepted Answer

Critical issues: under 1 hour. High priority: under 4 hours. Standard: same business day. Automated playbooks execute in minutes once approved.

Question 4

Is my data safe?

Accepted Answer

Safer than anywhere else. Zero retention architecture means your credentials and infrastructure details are forensically destroyed after work completes. You receive a SHA-256 destruction certificate as proof.

Question 5

What does sovereign mean?

Accepted Answer

Your data never leaves isolated compute environments. No shared infrastructure. No cross-contamination. Every session is sealed, executed, and destroyed — like a SCIF (Sensitive Compartmented Information Facility) for your infrastructure.

Question 6

What if the fix doesn't work?

Accepted Answer

30-day guarantee. If the same root cause recurs within 30 days, it's re-fixed free. No questions asked.

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